Linda, a 60-year-old disabled resident of Lorain County was unemployed and struggling to make ends meet. She turned to Lorain County Community Action Agency for help with her utilities through the Home Energy Assistance Program (HEAP) and while there learned about their Community Learning and Technology Center’s (CLTC) computer classes.

Linda decided to take the computer classes and improve her knowledge enough to go back to school and earn her degree online. Linda attended every class that was offered, including Introduction to Computers, MS Word Levels I and II, Writing a Resume in MS Word, MS Excel Level I, MS PowerPoint Level I, Introduction to the Internet, and Using Search Engines and Internet Safety.

Linda shares that on a scale of one to ten, with ten being computer savvy, she went from a zero to a 7.5 by attending LCCAA’s technology classes. She attributes this to the teaching talents of the instructor, the small class size, and the many different classes offered that all focused on the fundamentals. Even though she has more classes to take, Linda shares, “I can do everything now, from email to internet!” Through LCCAA Linda also enrolled in the Connect Your Community Program offered by Lorain County Community College. This allowed her to take six additional computer and internet training classes and she received a free computer.

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