Training Descriptions

Board Training

Covers the roles and responsibilities of board members and best practices in governance and stewardship of charitable dollars

Bridges Out of Poverty

A nationally-known concept that challenges people’s perceptions of poverty in order to help individuals, institutions and communities alleviate poverty


Discusses effective partnerships and how to formalize relationships between partnering community organizations

Customer Service

Provides training on how to interact with and treat customers

Family Development*

Provides family development professionals with the essential concepts and tools to assess, provide support, and create an action plan for the customers

*There is a minimal fee for this course

Fund Development

Teaches the basics of fund raising and development

Head Start Policy Council Training

Helps your HS Policy Council to understand their roles and responsibilities

Internal Fiscal Controls

Helps you understand the preventative measures in a non-profit to combat fraud and waste

Logic Models

A planning tool that can be used to visually represent a program from identified needs to expected outcomes

Outcomes Management

Provides tools to capture and report data that demonstrates program results

Poverty Simulation

Introduces people to the everyday struggles of poverty

Results Oriented Management & Accountability (ROMA)

An outcome-based approach to management that builds accountability into the daily activities of employees and the daily operations of an organization that meets the Government Performance and Results Act (GRPA) of 1993


A tool that can be used to measure incremental changes in the customer or the agency

Strategic Planning

Works with staff, board members, and community to develop a living strategic plan with action steps to achieve these goals

Technical Planning & Evaluation

Helps determine the IT needs of an agency

Volunteer Management

Teaches the basics of how to work effectively with volunteers


To inquire about training, please complete the OCATO Training Inquiry and include: 

  • Training topic
  • Purpose/Target audience
  • Location
  • Estimated date of training
  • Estimated number of attendees

OCATO Training Inquiry